Privacy Policy
Goldcrest Chemicals Ltd are committed to complying with the Data Protection Act 1998 and have published this guide to help you understand how and why Goldcrest collect information from you, to whom such information is disclosed and what your rights are.
How do we use your information?
Goldcrest collects personal information, such as e-mail addresses, names or mailing addresses only when individual web site visitors choose to submit such information to us. Aggregate statistics are gathered on general web site traffic patterns.
We use this information we collect about you to:
- Process your enquiry
- Administer this Website
- Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site
- Notify you about enhancement to our services, such as changes to the Website, new services and special offers that may be of interest
If you have given us permission to send you information about our products and services by telephone, e-mail or in writing, you agree that by doing so Goldcrest are not in breach of the Telecommunications (Date Protection and Privacy) Regulations 1999 or the Direct Marketing Association (DMA) Code of Practice.
This means that Goldcrest operate to a high level of commercial standards, which are designed to:
- Protect your privacy
- Let you know what you have agreed to
- Sort out any complaints
Monitoring Communications
As part of our efforts to make further improvements to the service we provide to our customers, telephone calls to and from Goldcrest may be recorded or monitored and used for training purposes.
To protect the operation of our computer systems we monitor incoming and out going e-mail.
Contact us
If you have any questions relating to this policy or the use by Goldcrest of personal data please write to the Data Protection Manager at Head Office or via e-mail, quoting Security and Privacy Enquiry. Alternatively click here to contact us.
Who does Goldcrest disclose the information it collects to?
If the police requests us or any other regulatory or Government authority asks us to provide your information and/ or use your information, we are entitled to do so.
Your rights under the Data Protection Act 1998
You have the right to access the personal data that we hold on you. If you would like to see a copy please send a written request to the Group Data Protection Manager at Head Office, quoting Security and Privacy Enquiry.
If you think the information we hold on you is incorrect please contact the Group Data Protection Manager at Head Office or via e-mail quoting Security and Privacy Enquiry.